SHIPPING & processing times
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Happy New Year!
We're back as of the 13/01/2024 and working through all of our orders received during our Christmas closure.
All orders placed between the 02/12/2024 and the 13/01/2025 are now being processed (please allow up to 2 weeks from the 13/01 for these to be completed and ready to post).
All new order placed from the 13/01/2025 will have our standard 2-week processing time from your order date.
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*$10 Flat rate shipping excludes Scale Birth Plaques & My First Year Photo Boards
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PROCESSING TIMES
* This is in ADDITION to the below shipping times *
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Please allow up to 2 weeks for your orders to be produced and ready to post.
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SHIPPING TIME
Flat rate shipping is provided throughout Australia.
Generally shipping will take between 2-5 business days depending on location, however Australia Post experience delays at times, unfortunately this is out of our control. Please take this into account when ordering.
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We use Australia Post, shipping estimates can be calculated here
http://auspost.com.au/parcels-mail/calculate-postage-delivery-times
All orders are shipped from Bendigo Victoria 3550
RETURN & EXCHANGE POLICY
We don't offer returns or exchanges for change of mind. If you have any issues with your order please contact us directly as soon as possible.
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We also do not take responsibility for any misspelling that was the buyers error, please ensure you double check your orders before submitting!
If you realise you have made an error, please contact as soon as possible..
