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SHIPPING & processing times

Due to the increased volume of orders since releasing our Christmas collection, please take note of our updated processing times below as of 06/11/2025.​​

Christmas / New Year Processing Times

After a truly crazy, amazing Christmas season we will be temporarily pausing production from 22 December 2025 through to 12 January 2026 while we take a short break.

To ensure all existing orders are completed before our closure please take not of the following dates; 

➡️ Last day for orders to enter production before our closure: 8 December 2025
➡️ Orders placed after 8 December will be held and begin processing from 12 January 2026.

 

Thank you for your continued support during our busiest time of year.

PROCESSING TIMES

* This is in ADDITION to the below shipping times *

Please allow 4 weeks for your orders to be produced and ready to post

SHIPPING TIME

Flat rate shipping is provided throughout Australia.

Generally shipping will take between 2-5 business days depending on location, however Australia Post experience delays at times, unfortunately this is out of our control. Please take this into account when ordering.

*$10 Flat rate shipping excludes Scale Birth Plaques & My First Year Photo Boards

We use Australia Post, shipping estimates can be calculated here 

http://auspost.com.au/parcels-mail/calculate-postage-delivery-times

 

All orders are shipped from Bendigo Victoria 3550 

RETURN & EXCHANGE POLICY

We don't offer returns or exchanges for change of mind. If you have any issues with your order please contact us directly as soon as possible.

We also do not take responsibility for any misspelling that was the buyers error, please ensure you double check your orders before submitting!

If you realise you have made an error, please contact as soon as possible..  

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