SHIPPING & processing times
22/03/2026
Orders are temporarily CLOSED while we renovate our workshop.
All existing orders are currently being produced, once these are completed and dispatched, the renos begin!
We'll be back creating soon!
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PROCESSING TIMES (Orders prior to 22/03/2026)
* This is in ADDITION to the below shipping times *
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Please allow 3 weeks for your orders to be produced and ready to post​
EASTER: Order before 8pm 11/03/2026 for guaranteed delivery before Easter
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SHIPPING TIME
Flat rate shipping is provided throughout Australia.
Generally shipping will take between 2-5 business days depending on location, however Australia Post experience delays at times, unfortunately this is out of our control. Please take this into account when ordering.
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*$10 Flat rate shipping excludes Scale Birth Plaques & My First Year Photo Boards
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We use Australia Post, shipping estimates can be calculated here
http://auspost.com.au/parcels-mail/calculate-postage-delivery-times
All orders are shipped from Bendigo Victoria 3550
RETURN & EXCHANGE POLICY
We don't offer returns or exchanges for change of mind. If you have any issues with your order please contact us directly as soon as possible.
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We also do not take responsibility for any misspelling that was the buyers error, please ensure you double check your orders before submitting!
If you realise you have made an error, please contact as soon as possible..
